Policies and Downloads

Together Assessments
Version: 1.0 Date: August 2025 Review date: August 2026 (or sooner if legislation changes)

About Our Service

Together Assessments provides specialist assessments for autism and ADHD for adults (aged 18+), resulting in a formulation and recommendations but not a formal diagnosis.

Our assessments follow NICE guidelines (CG142 for Autism, NG87 for ADHD) and are delivered in a respectful, person-centred, and neuro-affirming way.

We aim to provide a clear, fair, and accessible service where people feel listened to, understood, and supported.

What We Provide

  • Autism assessments (using recognised tools such as ADOS-2, ADI-R, self-report measures, and developmental history).
  • ADHD assessments (using DIVA-5, QbCheck, and related self-report tools).
  • Written diagnostic reports, including strengths, challenges, and recommendations for reasonable adjustments and support.
  • A post-assessment feedback session to explain results clearly and answer questions.
  • Signposting to further support and services where needed.

What We Do Not Provide

  • Assessments for children or young people under 18.
  • Formal diagnosis.
  • Medication prescribing or reviews.
  • Ongoing therapy, treatment, or case management.
  • Crisis or emergency services.

If your needs fall outside what we can provide, we will do our best to signpost you to a more suitable service.

How We Decide if We Can Meet Your Needs

Before any assessment, we carry out a free 15-minute consultation and a pre-screening call. During this process, we check:

  • You are aged 18 or over.
  • You are able to give informed consent.
  • You are able to take part in structured interviews and psychometric assessments (with or without reasonable adjustments).
  • You are not currently in a psychiatric crisis or presenting with very complex needs that would be better supported by a larger team (e.g. severe mental illness, significant intellectual disability, or high safeguarding risks).

If we are not the right service for you, we will explain why and, where possible, provide information on alternative providers.

Practical Information

Charges

  • Assessment fees will be explained in your Information Pack and Client Contract before you book.
  • Fees are payable in line with the terms agreed in your contract.
  • Cancellation terms are clearly stated in your contract.

Appointments

  • Assessments are carried out either online (video) or at your home (within ~30 miles of DN39).
  • You will receive a confirmation email with the date, time, and details of what to expect.
  • We do not provide unplanned/emergency visits.

Recordings

  • Sometimes sessions may be recorded (audio/video) to support supervision and scoring accuracy.
  • This will always be discussed with you beforehand, and recordings are only made with your consent.
  • Recordings are stored securely and deleted once supervision is complete (usually within 4–6 weeks).

Safeguarding

  • If at any point we believe you or someone else may be at risk of harm, we have a duty to act.
  • This may include contacting your GP, local safeguarding services, or emergency services if needed.
  • Full details are in our Safeguarding Policy (available on request).

Complaints & Feedback

  • If you are unhappy with the service, you can raise a concern directly with Adriana Ferrari at privacy@togetherassessments.co.uk.
  • We will always try to resolve issues quickly and fairly.
  • If you remain dissatisfied, you can contact the Care Quality Commission (CQC) on 03000 616161.
  • You can also share compliments and feedback, which we use to improve our service.

Contract Terms

  • Before booking, you will be asked to sign a Client Contract and Privacy & Consent Agreement.

These documents set out your rights and our responsibilities, including data protection, confidentiality, and cancellation/refund terms.